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Falkon Podcasts Privacy Policy

At FALKON PODCASTS, operated by FALKON DIGITAL LTD, we’re podcast and recording studio professionals (and all-around nice people) who take your privacy seriously. We’ve always looked after your data carefully – we’re the kind of company your data’s parents would definitely approve of.

By using our website or booking our services, you agree to be bound by this Privacy Policy. If you have any questions, you can reach us at info@falkondigital.com.

1. Who We Are

We are FALKON PODCASTS, part of FALKON DIGITAL LTD, a registered company in England and Wales (Company Number: 06902921).
Our registered office is at:
39-41 Princess Street, Knutsford, WA16 6BW, United Kingdom.

We operate a podcast and recording studio based in Cheshire, providing audio production, recording, and editing services.

For the purpose of data protection law, Falkon Digital Ltd is the Data Controller of the personal information collected through FalkonPodcasts.com, studio bookings, and related communications.

2. How We Collect Your Information

We collect information about you when:

  • You contact us through our website, social media, or directly by phone or email.

  • You make an enquiry or booking for our studio or services.

  • You subscribe to our mailing list, request a quote, or engage with us for editing or podcast production work.

  • You visit our website (we collect anonymous analytical data through cookies — see Section 11).

The personal data we may collect can include:

  • Your name, company name, email address, phone number, and billing information.

  • Audio or visual materials recorded in our studio (where applicable).

  • Technical information such as IP address, browser type, and usage data for analytics purposes.

3. How We Use Your Information

We use your data to:

  • Provide, manage, and deliver our services to you.

  • Respond to your enquiries or booking requests.

  • Send confirmations, invoices, or updates regarding your sessions.

  • Notify you of any changes to our services or policies.

  • Improve our website, studio operations, and customer experience.

  • Carry out internal administration, analysis, and service improvements.

  • (If you’ve opted in) Send marketing emails about services, promotions, or news we think you’ll find useful.

We will not send you marketing emails unless you’ve opted in or we have a legitimate reason to contact you. You can unsubscribe anytime via the link in our emails or by contacting us directly.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

  • Consent: You’ve given us permission to contact you (e.g., newsletter signup).

  • Contract: Processing is necessary to perform our contract with you (e.g., fulfilling a booking).

  • Legal obligation: We may need to process data to comply with the law.

  • Legitimate interests: For example, improving our services, preventing fraud, or communicating with clients in the normal course of business.

You may withdraw your consent at any time by emailing info@falkondigital.com

5. Who Has Access to Your Information

We will never sell or rent your data to anyone – no matter how much they offer.

We only share information with trusted third parties when necessary to deliver our services, such as:

  • Secure payment processors.

  • Website hosting providers.

  • Email and communication platforms we use to operate the business.

These partners are carefully selected and required to comply with GDPR and UK data protection standards.

We may also share data if required by law, regulation, or to enforce our legal rights.

6. Marketing & Communications

We love to keep in touch — but only if you do too.
If you choose to receive updates, we may occasionally contact you about new studio services, events, or offers.

You can change your marketing preferences or opt out at any time by:

  • Clicking “unsubscribe” in any email we send;

  • Emailing info@falkondigital.com; or

  • Writing to: Falkon Podcasts, 39-41 Princess Street, Knutsford, WA16 6BW.

We won’t contact you by phone, text, social media, carrier pigeon, or telepathy without your consent.

7. Data Retention

We only hold on to your personal data for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements.

For example:

  • Booking and billing data are typically retained for up to 6 years in line with HMRC requirements.

  • Marketing contact data is kept until you opt out or withdraw consent.

8. Security of Your Information

We take appropriate steps to protect your data from loss, misuse, and unauthorised access.
All personal information is stored securely and accessed only by authorised personnel.

However, no internet transmission is ever completely secure. We can’t guarantee 100% security of data transmitted to us electronically, so please take care when sending personal information online.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request erasure of your data (“the right to be forgotten”) where applicable.

  • Object to or restrict processing in certain circumstances.

  • Withdraw consent for marketing communications at any time.

Requests should be made in writing to info@falkondigital.com or posted to our registered address.
We’ll respond within 30 days of receiving your request.

If you’re not happy with our response, you can raise your concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Cookies

Like most websites, FalkonPodcasts.com uses cookies to enhance your experience and gather anonymous analytics data.
Cookies help us understand which pages are popular and how visitors use the site.

You can disable cookies via your browser settings at any time.

11. Links to Other Websites

Our website may contain links to other sites we think you’ll find useful – perhaps collaborators, partners, or interesting podcasts.
Please note that we’re not responsible for the privacy practices of those websites. We encourage you to read their privacy policies when visiting them.

12. Children Under 16

Our services are primarily for adults and professional use.
If you’re under 16, please get your parent or guardian’s permission before giving us any personal information.

13. International Data Transfers

Sometimes, the third-party services we use (such as email or cloud storage providers) may store data outside the UK or European Economic Area (EEA).
If so, we ensure they apply equivalent safeguards and legal protections to keep your data secure.

14. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via our website or email.
The most current version will always be available at https://falkonpodcasts.com/privacy-policy/

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

info@falkondigital.com
Falkon Podcasts,
39-41 Princess Street,
Knutsford,
WA16 6BW,
United Kingdom

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